Returns & Exchanges
At UAG Logo, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy on all eligible retail items. If your order doesn't meet your expectations, our streamlined process ensures a quick and easy exchange or refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags and labels are attached and the product is in its original condition.
- 3.Ship the Items
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship your replacement within 5-7 business days.
